Question 1

What is Blinkz?

Accepted Answer

Blinkz lets you launch your own online store with 0% commission — products, payments, orders and marketing in one place. Shoppers can also discover your store on the Blinkz marketplace.

Question 2

Do I need any technical or design skills?

Accepted Answer

No. Pick a theme, add your products (or just chat with ChatBlinkz) and you're live. Try our live demo stores to see what your store can look like.

Question 3

Can I use my own domain?

Accepted Answer

Yes. Every store starts on a free blinkz.in address, and you can connect your own domain whenever you're ready.

Question 4

Do you offer done-for-you store setup?

Accepted Answer

Yes, done-for-you setup is available. Our team can set up your store for you — products, branding, domain and integrations. Contact our support team at support@blinkz.in or through our contact page to get started.

Question 5

What is Theme Studio?

Accepted Answer

Theme Studio is our visual store designer. Pick a theme, then add, reorder and restyle sections — banners, product carousels, lookbooks, testimonials and more, with 225 designs to choose from — and see every change in a live preview before you publish. No code needed.

Question 6

Can I try the themes before signing up?

Accepted Answer

Yes. Every theme is a real, working demo store — browse products, add to cart and check it on your phone.

Question 7

Is the Free plan truly free?

Accepted Answer

Yes, completely free with no hidden fees. You get up to 20 products, up to 10 orders/month, and 0% commission — perfect for launching your store without any financial commitment. Upgrade anytime for more products, more orders, and advanced tools.

Question 8

Which payment methods are supported?

Accepted Answer

We support all major payment options based on where you sell — Razorpay and Cashfree in India (cards, UPI, net banking, wallets), Stripe internationally, and PayMongo in the Philippines. Growth plan sellers can also accept Apple Pay and PayPal as extra global gateways.

Question 9

Can I change plans anytime?

Accepted Answer

Yes, upgrade or downgrade instantly. Scale up when your business grows, or adjust your plan based on your current needs.

Question 10

What are ChatBlinkz AI credits?

Accepted Answer

ChatBlinkz is your AI store assistant — upload products, edit listings, enhance photos, write descriptions, and design category banners just by chatting. Credits refresh every month, and different credits are charged based on different requests.

Question 11

How do I make a purchase?

Accepted Answer

When you find a product you like, click 'Buy on Store' to go to the seller's own store and complete your purchase directly with them.

Question 12

Can I return items?

Accepted Answer

Return policies are set by each seller. Please check the store's return policy before you buy.

Question 13

How do I track my order?

Accepted Answer

Purchases are made directly with the seller, so check your order status on their store or contact them using the details they provide.

Frequently asked questions

01What is Blinkz?

02Do I need any technical or design skills?

03Can I use my own domain?

04Do you offer done-for-you store setup?